Deposits, Withdrawals and Verification at Joya Bangla

Funding your account starts in the cashier section — tap the deposit tab and you will see bKash, Nagad and Rocket listed as your payment options. Each wallet follows the same flow: open the app, send to the account number shown on screen, then confirm with your PIN. Your balance updates once the transfer clears on the wallet side. We do not

charge a deposit fee on our end, though your wallet provider may apply its own transfer charge. Players in Dhaka and across Bangladesh use this path daily to get into the lobby without delay.

When you want to move winnings back to your bKash, Nagad or Rocket wallet, head to the withdrawal tab in your account. Enter the amount you want to cash out and select the wallet you used to deposit — keeping the same method speeds up the matching process on our side. You will be asked to confirm your account details before the

request is submitted. Withdrawal requests go through a review step to protect your account; we process them in the order they arrive. If your account verification is already complete, there are no extra steps holding up the queue.

Account verification is how we keep your balance and your cashouts secure. Once you submit your documents, our team checks that the name on your account matches your ID — this step protects you if there is ever a dispute over a transaction. You will need a valid national ID or passport and a clear photo of yourself holding it. Upload both

through the verification section in your account settings. Completing this once means faster withdrawal processing every time after, because the review step is already cleared. We treat your documents with care and do not share them outside the verification process.